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Privacy Policy

Privacy Policy for Swisscells

Effective Date: [19/11/2024]

Introduction

Welcome to Swisscells c/o Dimitrova Group. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and purchase our products. Your privacy is important to us, and we are committed to safeguarding your personal data.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide

    • Account Information: When you create an account, we collect your name, email address, phone number, shipping address, and payment details.
    • Order Information: When you purchase a product, we collect details about your order, including the products purchased, payment information, and delivery address.
    • Communication: If you contact us, we may collect information about your communication, including your name, email address, and the content of your message.

1.2 Information Automatically Collected

    • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our site, including pages viewed, links clicked, and other browsing behaviors.
    • Device Information: We collect information about the device you use to access our site, such as IP address, browser type, and operating system.

1.3 Information from Third Parties

We may receive information about you from third parties, such as payment processors, social media platforms, and shipping partners.

2. How We Use Your Information

We use your personal information to:

    • Process Orders: Fulfill your orders, process payments, and deliver products.
    • Improve Our Services: Analyze user behavior to improve our website, products, and services.
    • Communication: Respond to your inquiries and send you information about your orders, as well as promotional materials if you have opted in.
    • Legal Compliance: Comply with legal obligations and protect our rights and the rights of our users.

3. Sharing Your Information

We may share your personal information with:

    • Service Providers: Third-party vendors who assist us with order fulfillment, payment processing, and website maintenance.
    • Legal Authorities: Government agencies or law enforcement if required by law or to protect our rights.
    • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

4. Your Rights

You have the following rights regarding your personal information:

    • Access: You can request access to the personal data we hold about you.
    • Correction: You can request that we correct any inaccurate or incomplete information.
    • Deletion: You can request that we delete your personal data, subject to certain conditions.
    • Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
    • Data Portability: You can request a copy of your data in a machine-readable format.

5. Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SwissCells
c/o Dimitrova Group GmbH
Stationsstrasse 92
6023 Rothenburg
Switzerland

Email: info@swisscells.ch
Tel: +41 79 681 88 31

By using our website, you consent to this Privacy Policy. Please read it carefully to understand how we handle your personal information.

This Privacy Policy was last updated on [19/11/2024].