Terms and Conditions of Use for Swisscells

Effective Date: [19/11/2024]

1. Introduction

Welcome to Swisscells!  Swisscells is a registered trademark of Dimitrova Group. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site and making a purchase, you agree to comply with these terms. Please read them carefully.

2. Eligibility

You must be at least 18 years old to use our website and purchase products. By using our site, you confirm that you meet this age requirement.

3. Account Registration

• Account Creation: To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password.
• Account Information: You agree to provide accurate, current, and complete information during registration and to update your information as needed.

4. Orders and Payments

• Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products available or to discontinue any product at any time without notice.
• Pricing: Prices for products are displayed on our website and are subject to change without notice. The price you pay is the price displayed at the time you place your order, plus any applicable taxes and shipping fees.
• Payment: Payments must be made through the payment methods provided on our website. By submitting your payment information, you authorize us to charge the applicable amount to your selected payment method.
• Order: By clicking the order button, the customer places a binding order for the products listed on the order page.
• Order Confirmation: Immediately after receiving the order, the seller confirms the receipt of the order via email. The purchase contract is concluded only when the seller confirms the shipment of the goods via email (order or shipping confirmation) or at the latest when the goods are delivered.

5. Shipping and Delivery

• Shipping: We ship products to select locations. Shipping fees and estimated delivery times will be provided at checkout.
• Delivery: Delivery times are estimates and not guarantees. We are not responsible for delays due to shipping carriers or unforeseen circumstances.
• Risk of Loss: The risk of loss and title for purchased products pass to you upon delivery.

6. Returns and Refunds

• Return Policy: If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange. The product must be in its original condition and packaging.
• Refund Process: To initiate a return, please contact our customer service team. Refunds will be processed to the original payment method within 15 days of receiving the returned product.
• Non-Returnable Items: Certain items, such as perishable goods or opened products, may not be eligible for return. Please check our Return Policy for more details.

7. Use of the Website

• License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal use.
• Prohibited Activities: You agree not to engage in any activities that could harm the website, its users, or the integrity of our business, including but not limited to hacking, data mining, or distributing malware.
• Intellectual Property: All content on our website, including text, images, logos, and trademarks, is the property of Swisscells or its licensors and is protected by intellectual property laws. You may not use our content without our express written permission.

8. Limitation of Liability

• No Warranties: Our website and products are provided “as is” without any warranties, express or implied. We do not guarantee that the website will be error-free or that the products will meet your expectations.
• Liability Limitation: To the fullest extent permitted by law, Swisscells and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or products, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless Swisscells, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses, including legal fees, arising out of your use of the website, violation of these Terms and Conditions, or infringement of any third-party rights.

10. Governing Law

11. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after such changes constitutes your acceptance of the new terms.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

SwissCells
c/o Dimitrova Group GmbH
Stationsstrasse 92
6023 Rothenburg

Email: info@swisscells.ch
Tel: +41 79 681 88 31

By using our website and purchasing our products, you agree to these Terms and Conditions. Please review them regularly to stay informed of any updates.

This document was last updated on [19/11/2024].